{"id":463,"date":"2017-02-08T13:44:55","date_gmt":"2017-02-08T13:44:55","guid":{"rendered":"http:\/\/localhost\/~anas\/techmarket\/?page_id=2"},"modified":"2025-11-12T11:33:27","modified_gmt":"2025-11-12T11:33:27","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/natimpo.com.eg\/ar\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<section class=\"section terms-conditions\">\n<h2>Return &amp; Exchange Policy<\/h2>\n<p data-start=\"238\" data-end=\"460\">At NATIMPO, we value your satisfaction and want you to have a smooth shopping experience. Please read the following terms carefully, as they are based on the applicable Egyptian consumer protection regulations.<\/p>\n<h3 data-start=\"462\" data-end=\"510\"><strong data-start=\"466\" data-end=\"510\">1. Eligibility for Returns and Exchanges<\/strong><\/h3>\n<ul data-start=\"511\" data-end=\"937\">\n<li data-start=\"511\" data-end=\"668\">\n<p data-start=\"513\" data-end=\"668\">Products may be <strong data-start=\"529\" data-end=\"569\">returned or exchanged within 14 days<\/strong> from the delivery date, provided they are <strong data-start=\"612\" data-end=\"665\">unused, unopened, and in their original packaging<\/strong>.<\/p>\n<\/li>\n<li data-start=\"669\" data-end=\"789\">\n<p data-start=\"671\" data-end=\"789\">Items that are damaged, defective, or incorrect due to our mistake can also be returned or exchanged free of charge.<\/p>\n<\/li>\n<li data-start=\"790\" data-end=\"937\">\n<p data-start=\"792\" data-end=\"937\">For hygiene reasons, certain products (such as personal care items, cosmetics, or undergarments) <strong data-start=\"889\" data-end=\"924\">cannot be returned or exchanged<\/strong> once opened.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"939\" data-end=\"960\"><strong data-start=\"943\" data-end=\"960\">2. Conditions<\/strong><\/h3>\n<ul data-start=\"961\" data-end=\"1297\">\n<li data-start=\"961\" data-end=\"1066\">\n<p data-start=\"963\" data-end=\"1066\">The original <strong data-start=\"976\" data-end=\"1018\">purchase receipt or order confirmation<\/strong> must be presented for any return or exchange.<\/p>\n<\/li>\n<li data-start=\"1067\" data-end=\"1192\">\n<p data-start=\"1069\" data-end=\"1192\">The item must be in the <strong data-start=\"1093\" data-end=\"1111\">same condition<\/strong> as when received \u2014 unworn, unwashed, and with all original tags and packaging.<\/p>\n<\/li>\n<li data-start=\"1193\" data-end=\"1297\">\n<p data-start=\"1195\" data-end=\"1297\">If the product was part of a promotional offer, any free gifts or bundled items must also be returned.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1299\" data-end=\"1317\"><strong data-start=\"1303\" data-end=\"1317\">3. Refunds<\/strong><\/h3>\n<ul data-start=\"1318\" data-end=\"1633\">\n<li data-start=\"1318\" data-end=\"1408\">\n<p data-start=\"1320\" data-end=\"1408\">Refunds are processed using the <strong data-start=\"1352\" data-end=\"1375\">same payment method<\/strong> used in the original purchase.<\/p>\n<\/li>\n<li data-start=\"1409\" data-end=\"1511\">\n<p data-start=\"1411\" data-end=\"1511\">Refunds may take <strong data-start=\"1428\" data-end=\"1454\">up to 14 business days<\/strong> to appear, depending on your bank or payment provider.<\/p>\n<\/li>\n<li data-start=\"1512\" data-end=\"1633\">\n<p data-start=\"1514\" data-end=\"1633\">Delivery and shipping fees are <strong data-start=\"1545\" data-end=\"1563\">non-refundable<\/strong>, except in cases where the item was defective or incorrectly shipped.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1635\" data-end=\"1655\"><strong data-start=\"1639\" data-end=\"1655\">4. Exchanges<\/strong><\/h3>\n<ul data-start=\"1656\" data-end=\"1843\">\n<li data-start=\"1656\" data-end=\"1794\">\n<p data-start=\"1658\" data-end=\"1794\">If you wish to exchange an item for a different size, color, or model, please contact our customer service within 14 days of delivery.<\/p>\n<\/li>\n<li data-start=\"1795\" data-end=\"1843\">\n<p data-start=\"1797\" data-end=\"1843\">Exchanges are subject to product availability.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1845\" data-end=\"1889\"><strong data-start=\"1849\" data-end=\"1889\">5. How to Start a Return or Exchange<\/strong><\/h3>\n<ul data-start=\"1890\" data-end=\"2137\">\n<li data-start=\"1890\" data-end=\"1967\">\n<p data-start=\"1892\" data-end=\"1967\">Please contact our <strong data-start=\"1911\" data-end=\"1936\">Customer Service Team<\/strong> via [email or phone number].<\/p>\n<\/li>\n<li data-start=\"1968\" data-end=\"2051\">\n<p data-start=\"1970\" data-end=\"2051\">Provide your <strong data-start=\"1983\" data-end=\"1999\">order number<\/strong>, product details, and reason for return\/exchange.<\/p>\n<\/li>\n<li data-start=\"2052\" data-end=\"2137\">\n<p data-start=\"2054\" data-end=\"2137\">Our support team will guide you through the next steps and pickup\/shipping process.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2139\" data-end=\"2171\"><strong data-start=\"2143\" data-end=\"2171\">6. Intellectual Property<\/strong><\/h3>\n<p data-start=\"2172\" data-end=\"2398\">All content on this website \u2014 including images, text, designs, logos, and trademarks \u2014 is the property of <em data-start=\"2278\" data-end=\"2299\">[Your Company Name]<\/em> or its licensors.<br data-start=\"2317\" data-end=\"2320\" \/>You may not copy, reproduce, or use any content without prior written consent.<\/p>\n<h3 data-start=\"2400\" data-end=\"2422\"><strong data-start=\"2404\" data-end=\"2422\">7. Termination<\/strong><\/h3>\n<p data-start=\"2423\" data-end=\"2560\">We reserve the right to suspend or terminate accounts that violate our policies, misuse our services, or engage in fraudulent activities.<\/p>\n<h3 data-start=\"2562\" data-end=\"2595\"><strong data-start=\"2566\" data-end=\"2595\">8. Changes to This Policy<\/strong><\/h3>\n<p data-start=\"2596\" data-end=\"2783\">We may update or modify this policy from time to time. Any changes will be posted on this page with the updated effective date.<br data-start=\"2723\" data-end=\"2726\" \/>We encourage customers to review the policy periodically.<\/p>\n<\/section>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return &amp; Exchange Policy At NATIMPO, we value your satisfaction and want you to have a smooth shopping experience. Please read the following terms carefully, as they are based on<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-463","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/pages\/463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/comments?post=463"}],"version-history":[{"count":1,"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/pages\/463\/revisions"}],"predecessor-version":[{"id":4640,"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/pages\/463\/revisions\/4640"}],"wp:attachment":[{"href":"https:\/\/natimpo.com.eg\/ar\/wp-json\/wp\/v2\/media?parent=463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}